2021 Fall Show Education Sessions
Tuesday, October 5
Sponsored by Penguin Random House
9:45 - 11:00 am Sessions
Edelweiss 101: How to utilize the platform to its fullest potential.
Edelweiss is robust and can be extremely helpful to most book buyers. It can be a bit intimidating. Edelweiss 101’s panelists will share their tips for learning and beginning to use the platform to improve your store’s performance.
Presenters:
Jessica Hahl, Country Bookshelf, Bozeman, MT
Kate Larson, Ballast Books Co., Bremerton, WA
Kurtis Lowe, Book Travellers West
Tigan Tigani, Queen Anne Book Co., Seattle, WA
Edelweiss is robust and can be extremely helpful to most book buyers. It can be a bit intimidating. Edelweiss 101’s panelists will share their tips for learning and beginning to use the platform to improve your store’s performance.
Presenters:
Jessica Hahl, Country Bookshelf, Bozeman, MT
Kate Larson, Ballast Books Co., Bremerton, WA
Kurtis Lowe, Book Travellers West
Tigan Tigani, Queen Anne Book Co., Seattle, WA
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Small Store, Rapid Growth: How to manage a rapid increase in buying due to growth.
Has your store experienced a lot of changes over the past 18 months? You’re not alone! Navigating the rapid growth, weekly pivots, and evolving staff needs has been a challenge unique to our times. If you’re trying to make the organizational adjustments to meet a bigger buying demand, and all the other tasks that come with rapid change and sales growth, this session is for you. Our experienced panelists will share tips and tricks for efficient frontlist and backlist buying, delegating tasks and organizing staff, time management, and best use of a small space.
Presenters:
Kim Hooyboer, Third Place Books Seward Park, Seattle, WA.
Sylla McClellan, Third Street Books, McMinnville, OR.
Sarah Hutton, Village Books, Bellingham, WA
James Crossley, Madison Books, Seattle, WA
Has your store experienced a lot of changes over the past 18 months? You’re not alone! Navigating the rapid growth, weekly pivots, and evolving staff needs has been a challenge unique to our times. If you’re trying to make the organizational adjustments to meet a bigger buying demand, and all the other tasks that come with rapid change and sales growth, this session is for you. Our experienced panelists will share tips and tricks for efficient frontlist and backlist buying, delegating tasks and organizing staff, time management, and best use of a small space.
Presenters:
Kim Hooyboer, Third Place Books Seward Park, Seattle, WA.
Sylla McClellan, Third Street Books, McMinnville, OR.
Sarah Hutton, Village Books, Bellingham, WA
James Crossley, Madison Books, Seattle, WA
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Stand-Out Author Events:
The NY Times said independent bookstores thrive as “anchors of authenticity.” This presentation offers ideas for doing exactly that by curating events, building relationships with authors and small publishers, and making sure events are partnerships that meet your customers/patrons needs and bring good visibility to your store/library. Come to get examples of: successful events that are more than a book signing; how to combine in-person and virtual options to extend your reach; work with independent authors and publishers to build true partnerships and shared investment for events; and encourage both author and reader community involvement beyond any one event. Presenter: Maggie Lynch is the author of 26 published books and founder of Windtree Press, an independent publishing cooperative with over 200 titles among 20 authors. Maggie is a sought-after speaker and workshop presenter. |
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11:15 am - 12:30 pm Sessions
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How-To Manga: How to order, merchandise, and sell manga in your stores.
Manga has been an emerging genre and growing market for the past 20 years in the US. Manga titles are finding their way into general bookstores through customer special orders and still staff buyers admit that they mean to do a deep dive and to really figure out how to order, merchandise and sell manga in their stores. This year with the pandemic, stores hustled to bring in manga titles that customers were special ordering. Manga has a vocabulary and subgenres all to itself. Learn how to categorize, hand-sell and understand Manga from Tokyo Pop and their distributor (IPG). Presenters: Kae Winters, Marketing Director Tokyo Pop Chris Conti, Manager Trade Sales Independent Publisher Group Mary Tromblay, English book buyer, Kinokuniya Downtown Portland |
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• Leveraging Co-Op, Managing Returns
A panel discussion about how best to leverage co-ops to benefit your store, and how to manage the myriad methods of returns required for distributors, publishers and book reps. Presenters: Melissa DeMotte, The Well-Read Moose, Coeur d'Alene, ID Carol Price, BookPeople of Moscow, Moscow, ID Realy Ann Wingert, Rediscovered Books, Boise, ID |
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Clocks, Birds, and Grams, OH MY!
Explore the role of customer service in social media, and the continuing changes in the social media landscape in context of a two year global pandemic. We hope to coach you to empower your employees and rely on staff to communicate, and be a part of your brand through social media. Panelists: Alexa Butler, Beach Books, Seaside, OR. Rosa Hernandez, Third Place Books, Lake Forest Park, WA Katie Duggan, Roundabout Books, Bend, OR |
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Keynote Education Lunch
12:45 - 2:00 pm
(Open to all badged attendees - Lunch available if pre-purchased)
• De-escalate Anyone, Anywhere, Anytime
Unplug the Power Struggle with Principle-Based De-escalation
Imagine dealing with any situation. In this introduction to Principle-Based De-escalation, learn 5 surprises and 3 Guiding Principles that will allow you to remain in control at all times, support anyone, anywhere, with any issue, and avoid the wrong response which can make the situation worse.
Is it really possible to de-escalate anyone, anywhere, anytime? Yes! Imagine yourself dealing with any scenario with anyone, anywhere, with confidence and long-term foresight. This is possible with a Principle-Based approach to de-escalation.
While no single technique will work on every person, there is a small set of principles that do apply to everyone. These principles are universal so they apply to any age person, any level of ability or disability, and any setting.
If you are new to de-escalation, this overview will introduce the guiding principles that form the basis for today's professional behavioral interventions and emergency response protocols. If you are experienced, this presentation will serve as a valuable affirmation or even help you fuse together varied, previous trainings into a consistent and potent practice. Attendees will be asked to consider past or future scenarios they encounter in order to apply the learned process and identify needed skills.
Specific goals for this overview are to help you learn to:
1. Remain in control at all times.
2. Support anyone, anywhere, with any issue.
3. Avoid the wrong response which can make the situation worse.
Link to De-escalate Anyone ebook:
http://my.RightResponse.org
12:45 - 2:00 pm
(Open to all badged attendees - Lunch available if pre-purchased)
• De-escalate Anyone, Anywhere, Anytime
Unplug the Power Struggle with Principle-Based De-escalation
Imagine dealing with any situation. In this introduction to Principle-Based De-escalation, learn 5 surprises and 3 Guiding Principles that will allow you to remain in control at all times, support anyone, anywhere, with any issue, and avoid the wrong response which can make the situation worse.
Is it really possible to de-escalate anyone, anywhere, anytime? Yes! Imagine yourself dealing with any scenario with anyone, anywhere, with confidence and long-term foresight. This is possible with a Principle-Based approach to de-escalation.
While no single technique will work on every person, there is a small set of principles that do apply to everyone. These principles are universal so they apply to any age person, any level of ability or disability, and any setting.
If you are new to de-escalation, this overview will introduce the guiding principles that form the basis for today's professional behavioral interventions and emergency response protocols. If you are experienced, this presentation will serve as a valuable affirmation or even help you fuse together varied, previous trainings into a consistent and potent practice. Attendees will be asked to consider past or future scenarios they encounter in order to apply the learned process and identify needed skills.
Specific goals for this overview are to help you learn to:
1. Remain in control at all times.
2. Support anyone, anywhere, with any issue.
3. Avoid the wrong response which can make the situation worse.
Link to De-escalate Anyone ebook:
http://my.RightResponse.org
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Presenter:
Steven Seiller, BS, ARM, provides consultation, risk management and specialized training to empower organizations to maintain safety while increasing educational and therapeutic outcomes. He manages the data collection and analysis systems used by RIGHT RESPONSE. He also produces the electronic and printed learning materials used by the Service Alternatives Training Institute. He has been employed by Service Alternatives, Inc. since 1995 as a Program Manager, Training Specialist and Administrator. Since 1999, He have supported clients outside of Service Alternatives with their individual training needs. |
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