In March, many of us had to close our physical doors to customers; we turned our sales floors into distribution centers and our living rooms into online ordering hubs. Booksellers became tech support and data entry wizards. And this all occurred with a lot of trial and error, and varying degrees of success. Join us for a deep dive into the ways we’ve modified our operations, with an emphasis on those using the IndieCommerce platform. Our panelists will dig into the changes they made to their websites and stores in order to meet the demands of customers during coronavirus. Feel free to bring your questions and experiences as we all learn from each other.
PNBA is also hosting a 101 version of this panel for stores that launched their web presence due to COVID-19. See details here.